Eversource Offers a discount rate (R2) for low-income Massachusetts residents. Website: https://www.eversource.com/content/ema-c/residential/my-account/billing-payments/help-pay-my-bill/discount-rate Phone:1-800-592-2000 (Customer Service); 800-322-8242 (TTY/TDD Hearing Impaired) Address: Eversource Customer Service 247 Station Drive, NW200 Westwood MA 02090-9909